Online Customer Reply Card

Please rate your level of satisfaction with our services on a scale of 1 to 10. 10 = Completely satisfied 1 = Completely unsatisfied * = Required field
1.	How satisfied were you with the way you were greeted when you first arrived at our shop?
2.	How satisfied were you with the quality of our services in these areas? Body repair: Paint repair: Mechanical repair:
3.	How satisfied were you with the cleanliness of your vehicle after we worked on it?
4.	How satisfied were you with the way you were treated by our Service Advisor?
5.	How satisfied were you with our ability to keep you adequately informed during the repair process?
6.	Was your vehicle ready when promised?	Yes No
7.	After the repair, was it necessary to return your vehicle for additional work?	Yes No
8.	As a result of this experience, would you refer our shop to family and friends?	Yes No
9.	Were you satisfied with the way your insurance company handled your claim?
10.	How did you select Shine Collision Repair?
11.	Please share any comments, suggestions or feedback here:
12.	*Name
13.	*Vehicle
14.	Email address (will be kept confidential)

801-260-2031 Sandy
801-305-3045 South Salt Lake
801-528-3800 Ogden

801-305-3560 24 Hr. Towing — 801-940-0351 Ogden 24 Hr. Towing